We couldn t find a fingerprint scanner compatible with windows hello fingerprint SHOP SUPPORT. Removed fingeprint scanner driver and reinstalled. Windows Hello is a convenient feature on Windows 10 that allows users to log in to their devices using biometric authentication, such as a fingerprint scanner. it says "We couldn't find a fingerprint scanner compatible with windows hello fingerprint". A screenshot from device manager: OEM Driver Package link: - It came with Windows 10 S installed but I switched it over to just Windows 10. Restarting the computer. ; Reset Fingerprint Driver. How can I fix this issue so I can log into my computer with this function restored without going back to windows 10. In the Device Manager window, click View and select Show hidden devices option. " How can I - 8936872 it says "we couldn't find a scanner compatible with Windows Hello . Subscribe to RSS Feed this also impacts this and doesn't show a compatible camera. Thank you! What to do when the Fingerprint reader steps working after upgrading to Windows 10 with ThinkPad. Press Win + I to open "Settings". Run Hardware & Devices troubleshooter. Any assistance would be appreciated. If the Device Manager does not have a section for the Biometric devices, In This Video You Will Find How To Fix We couldn't find a fingerprint sensor compatible with Windows Hello Fingerprint Error in Windows 11 / 10 (3 Methods Press Windows + R keyboard shortcut to launch the Windows Run box, type “devmgmt. How can I get the scanner working again? When I went to see why it read “this option is currently unavailableWe couldn’t find a fingerprint scanner compatible with windows hello fingerprint”. When I go to Settings -> Sign in options --> Windows Hello Fingerprint it says "This option is currently unavailable - We couldn't find a fingerprint scanner compatible with Windows Hello. windows 11pro 64 bit. You can vote Introduction. " I recently bought a Lenovo Yoga, but when I try to set it up Windows Hello Face and Fingerprint, it says "This option is currently unavailable",Below, it says "We couldn’t find a fingerprint scanner compatible with Windows Hello Fingerprint ". 2. In Device We Couldn’t Find a Fingerprint Scanner Compatible With Windows Hello Fingerprint [Solution]Sometimes, You may see that the “We Couldn’t Find a Camera/Finger Windows Hello Fingerprint, We couldn't find a fingerprint scanner compatible with Windows Hello FingerprintHP Elitebook 830 g7 Notebook PCwindows 11pro 64 bit. Users who have We couldn''t find a camera/fingerprint scanner compatible with Windows hello Face/Fingerprint Hi, I have following problems which prevent me from accessing my laptop with fingerprint and camera. ” I have installed the driver package from HP Zbook. As it turns out, I can no longer find the biometrics tab in Device Manager, and my fingerprint scanner still says "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint". When are you trying to do when you see. Hi Caitlin, I'm Christine, a Windows user like you. " Current situation: 1. This thread is locked. Please find your Additionally, inspect the fingerprint scanner hardware for physical damage or loose connections. cpl”, and click the OK button. It doesnt work since yesterday. Open comment sort options. I have checked the other parameters and all seems good. Skip to main content. Under Settings > Fingerprint Recognition (Windows Hello), it says "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint". However, the Windows hello doesn´6 recongnize it has an digital authentication unit. If that is true for your system, the information is available in your computer's service manual . I tried to check the biometric devices but it is unavailable in the device manager . Windows Hello Fingerprint "We couldn't find a fingerprint scanner compatible"? Topic Options. But when I try the Windows Hello Sign In options it shows that we couldn't find a fingerprint scanner compatible with the Windows Hello. In the space provided, type services. I've troubleshooted my device, and I have the latest Windows updates. A quick tutorial on, how to the the error ''we couldn't find a fingerprint scanner compatible with windows hello fingerprint'' in your Windows 10 or 11 compu Fix – We Couldn’t Find A Fingerprint Scanner Compatible With Windows Hello Fingerprint Windows 11. When i try to check at login option it has a notification that "we couldn't find a fingerprint scanner compatible with windows hello fingerprint". HP Elitebook 830 G5. " Under device manager, there is no sign of any Biometric services device, and instead there is a funny driver that says "Unknown USB Device (Device Descriptor Request Failed)" under the category "Universal Serial Bus Controllers. Remove the fingerprint scanning function . " Not sure why this is happening. Can someone please help me. The fingerprint scanner stopped working a few days ago. If some of My Mi-notebook ultra fingerprint reader is not working after the update. On the Optional Features page, scroll down and find the feature called Windows Hello Face (Windows Hello includes facial and fingerprint recognition by we couldn't find a fingerprint scanner compatible with windows hello fingerprint HP PROBOOK 640 G8 Hello, Hello, I have a problem with the activation of the fingerprint on my computer. They both show: "We couldn't find a camera/fingerprint scanner compatible with Windows Hello Face/Fingerprint. I have a new Acer Spin 3 running Windows 10 and the fingerprint scanner suddenly stopped working after the recent Windows Home update. Is it known problem? any fixes? Share Add a Comment. Top. Open Settings → Accounts → Sign-in options. I can see here that your Fingerprint Scanner stopped working. Reset fingerprint & facial recognition I have recently bought a new laptop and I wanted to check out the fingerprint sensor. Hi Team,I'm not able to use fingerprint scanner. How to Fix the “We Couldn’t Find a Fingerprint Scanner Compatible With Windows Hello Fingerprint” ErrorWe could not find a fingerprint scanner compatible wit When I go to Settings -> Sign in options --> Windows Hello Fingerprint it says "This option is currently unavailable - We couldn't find a fingerprint scanner compatible with Windows Hello. Error: We couldn't find a fingerprint scanner compactible with windows hello Fingerprint Laptop: Lenovo ideapadAlso I'm unable to access Group policy We could not find a fingerprint scanner compatible with Windows Hello Fingerprint. msc” or “hdwwiz. On going in Setting a shown as "we couldn't find a fingerprint scanner compatible with (We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint) What Windows 11 Insider are you on? WIN+R and type wiver for the build #. I have no idea what to do now. So when i try to set up my finger print with windows 10 it just says "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint" And my fingerprint won't show up on the device manager either (it should be under "Biometrics" but it ain't there) I even installed the drivers and everything but nothing seems to work I have just updated to windows 11 but my fingerprint is not working. Hello there I've hp elitebook 840 G6. Press + R and type devmgmt. Locate Windows See more Ensure Your Device Supports Fingerprint Recognition. we couldn't find a fingerprint scanner compatible with windo if the entry for Windows Hello Face/Fingerprint is unavailable with the condition We couldn't find a fingerprint scanner compatible with Windows Hello Face, or something I have recently bought a new laptop and I wanted to check out the fingerprint sensor. col-1. . Remove the driver (uninstall) the reader driver from the Device Manager. My problem is in settings under sign-in options Windows Hello Fingerprint says 'this option is Solved: When I try to setup fingerprint sign-in, it says "we couldn't find a scanner compatible with Windows Hello Fingerprint. Tried to check if my fingerprint sensor drivers are Sir, I have Dell vostro laptop with windows 10 home single language. Mark Topic as New Whether the Windows Hello fingerprint OR Face can "do" anything depends on the Underneath, it says "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. But when I try the Windows Hello Sign In options it shows that we couldn't find a After installing Windows 11, the fingerprint scanner for windows hello no longer works. msc,and press the enter key. msc in the Run, hit Enter key to open Device Manager snap-in. However, I can use the PIN option. Didn't care for the restrictions associated with S. PC Data Center Mobile: Lenovo Mobile: Motorola Smart Service Parts COMMUNITY My Account Hello, Hope you're doing good. 3. Sort by: Best. ; Click Set up and follow the prompts. If you try reinstalling the drivers and it doesn't fix the problem, then it needs a hardware fix (opening it up again). The Windows Hello Method 2. No worries, I'll do my best to help you. Open Windows updates then click check for updates for Windows to download the missing fingerprint sensor driver. In September 2020 I bought the Galaxy Book Flex and have been using the fingerprint scanner until When trying to select Fingerprint Recognition, but it says "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint". what should i do please help Add Fingerprint in Windows Hello. Locate Fingerprint or Facial Recognition options and click Remove under them. I don’t use it every day so I am unsure what the exact day this happened, but this week for sure. ; Restart your In this video, we'll provide you with a step-by-step guide on how to troubleshoot and fix the "We couldn’t find a fingerprint scanner compatible with Windows I have recently updated to windows 11. how can i fix this - 8852995 We could not find a fingerprint scanner compatible with window hello. On the Apps and Features page on the right, click Optional Features. The Device Manager applet will appear. When I go to set up the fingerprint scanner, it says "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. HP Elitebook 830 g7 Notebook PC. The first solution you can try in the situation is to configure some settings in Windows Services. Best. Skip to main content We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. when i try to set up my fingerprint recognition my it shows We could not find a fingerprint scanner compatible with window hello. Can you Right Click your windows start button and then left click on Device Manager. But still, it's not working. Microsoft We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. I already have the driver on my computer, I checked the services and it is active and in automatic mode. Reply I have the same Unfortunately I'm not able to use the Hello camera or fingerprint despite the device is Windows Hello compatible (HP Elitebook G8). Since few days my laptop's fingerprint is not working. I tried downloading it, but nothing seems to have happened. Settings says We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. New When the computer was starting I scanned my finger with the fingerprint scanner, but now it doesn't work. ' Add Fingerprint in Windows Hello. On the Apps and Features page on the right, How to Fix the “We Couldn’t Find a Fingerprint Scanner Compatible With Windows Hello Fingerprint” Error; Now that we have identified some possible causes of the error, let’s Download and save the new fingerprint reader software. Open Run command by pressing Windows + R and type devmgmt. Same is the case with facial recognition. 1. Options. I never had a problem with the scanner before today. However, when I tried to configure fingerprint for Windows Hello, I always got the message: “We Couldn’t Find a Fingerprint Scanner Compatible With Windows Hello Some computers include the fingerprint reader as an optional purchase. msc and hit enter, this command will open the Device Manager Console. Hello, I have noticed that as of this week I do not appear to be able to use my fingerprint to unlock my device. I tried uninstalling and reinstalling the drivers. Please help me to fix this so I can use all the options. Solved! Go to Solution. ; Select Fingerprint recognition (Windows Hello). I went to the device manager and noticed the Biometrics device is missing. Open comment sort options สวัสดีค่ะ เครื่องที่ใช้เป็น HP Laptop - 15s-eq0000au. Is there any fix to this? Any help would be appreciated, thank you Share Sort by: Best. In Device Manager, click Yesterday i updated z15 with win11 and now fingerprint scanner is not working. this message? More info = more help ***** ***** Hi, I'm hoping someone can help me. When I go into my settings, it tells me, "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. " This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. I have an Acer Swift SF314-42-R5-3D. About Us; Topics. Note: The soft cloth should not be too wet and do not spray Pranav is a technical writer with a focus on making complex tech topics accessible and understandable. I just bought a used HP Pro book 8th Gen i7 8665-U which has a fingerprint sensor and also camera, I tried to link them to windows hello but couldn't, it says; "We couldn't find a fingerprint scanner compatible with Windows hello Fingerprint". Open Device Manager > Biometrics > Fix: We couldn’t find a fingerprint scanner compatible with Windows Hello Fingerprint on Windows 11/10 Fix 1: Using Device Manager. updating everything to include fingerprint drivers. If none of these steps resolve the issue, consult your laptop manufacturer's support or Windows support for further assistance, as it may require specialized troubleshooting or software updates to rectify the compatibility problem. Here are the steps you need to follow. It keeps going off and on, allowing me to set it up but then not working when i try to unlock my laptop We Couldn’t Find a Fingerprint Scanner Compatible with Windows Hello Fingerprint. Open the Run dialogue box by pressing the Windows + R shortcut key. Windows 10 pro. " I am using a XPS 7590 and after a motherboard replacement, neither of Windows Hello Face and Windows Hello Fingerprint works properly. Already tried to update Hello all, I've recently encountered a problem on my Inspiron 15 where I can no longer use Windows Hello Fingerprint Recognition. By Viney Dhiman April 15, 2022 Updated: January 5, you can use the solution suggested above in this post to Fix – We Couldn’t Find A Fingerprint Scanner Compatible With Windows Hello Fingerprint in Windows 11 and Windows 10 as well. We 10. I tried to set up fingerprint recognition in windows hello as password but it is showing "This option is currently unavailable" and under this it is showing "How to enable or disable notification center in Windows 11 A fingerprint reader that works with Windows Hello Fingerprint was not available. The last Windows Hello option is the pin, which works. Windows 10 Pro 64-bit. rolled back driver Fix: We couldn’t find a fingerprint scanner compatible with Windows Hello Fingerprint on Windows 11/10 Fix 1: Using Device Manager. Open Device Manager > Biometrics > Right-Click Properties > Uninstall . Navigate to the folder in which you saved the downloaded fingerprint software package (Downloads) Please use a soft cloth dampened with alcohol to gently wipe the Fingerprint scanner to clean any dirt or smudges. I use laptop Dell Latitude 5400 with winver 21H1. Download the Matebook 14 AMD fingerprint driver from the Manufacturer's support site I have just gotten my new Acer Swift 3, and my fingerprint scanner was working fine however, last night I had a windows update and now I get the message 'We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. When i went to the settings it says "we couldn't find a Fixes For Windows Hello Fingerprint Not Working In Windows 10. Recently, out the blue my fingerprint sensor stopped working. But whenever I go to set up a finger print from sign in option it says" we couldn't find a fingerprint scanner compatible with windows #windowshellofingerprint #windows10 #windows10signinGuide to fix error "We couldn't find a fingerprint scanner compatible with windows hello fingerprint" in Fix windows 11 We couldn't find a fingerprint scanner compatible with windows hello fingerprint. The camera actually works properly. saya memiliki masalah fingerprint seperti ini "we couldn't find a fingerprint scanner compatible with windows hello fingerprint" This thread is locked. I am using HP probook 455 g7 and after this update "Cumulative Update 2023-01 for Windows 11 Version 22H2 for x64 Based Systems (KB5022303)" my fingerprint scanner stopped working and when I go into settings it says "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint". In my settings it says “We couldn’t find a fingerprint sensor compatible with Windows Hello Fingerprint. "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint" on Lenovo ThinkPad, Windows Pro 10 This thread is locked. Windows hello shows "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint". Now my finger scanner doesn't work. Press + R and type According to the reports, when a user attempts to set up log in with fingerprint with Windows Hello, a message that reads we couldn’t find a fingerprint scanner compatible with I am using Dell Vostro 14 5468 and I can't set up log in with fingerprint with message : Windows Hello Fingerprint, We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint Tuy nghiên vào một ngày đẹp trời bạn bổng dưng Windows Hello Fingerprint công còn hoạt động thì làm sao? khi vào kiểm tra bạn nhận được thông báo “We couldn’t find a Method 2. Download the Matebook 14 AMD fingerprint driver from the Manufacturer's support site #windowshellofingerprint #windows10 #windows10signinGuide to fix error "We couldn't find a fingerprint scanner compatible with windows hello fingerprint" in Fix windows 11 We couldn't find a fingerprint scanner compatible with windows hello fingerprint. Reboot your PC if needed. Fingerprint sensor is not responsive 100% FIXED We Couldn't Find a Fingerprint Scanner Compatible With Windows Hello Fingerprint Win10,11Method 1: Check Biometric ServiceMethod 2: Make sure Bio It is possible that the connector is loose after the hardware repair especially if it's not on an embedded chip. Will my fingerprint scanner come back on its own, or should I take my laptop to some IT people to fix it? Cara mengatasi Fingerprint yang tidak bisa Set up di Windows 11, Cara mengatasi we couldn't find a fingerprint scanner compatible with windows hello fingerpr This tutorial features different solutions to try if you see the error message We could not find a fingerprint scanner compatible with Windows Hello Fingerpr Sorry you're having trouble getting your fingerprint scanner to work! Let's see if we can try and get it working. I've tried all the suggestion reported on the tutorials but still no luck, I have the error: We couldn't find a fingerprint scanner compatible with windows hello fingerprint On both camera and fingerprint. I have tried downloading the driver from the hp support website and it did not solve the issue. Open File Explorer . Expand the Biometric devices entry. Among various biometric methods, fingerprint scanning has emerged as one of the most widely adopted technologies due to its I have recently updated to windows 11. ; Restart your If you don’t see the fingerprint sign-in option or this option is unavailable displayed, it means that your computer doesn’t have an fingerprint scanner. In Device Manager, right-click the fingerprint scanner and select Uninstall device. We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint hi, I cannot longer use fingerprint on my surface laptop go, i need help please, what csan i do? it says "This option is currently unavailable" how can i fix it? ***Move from Windows / Windows 11 / Accounts, profiles, and login*** After looking hard, I managed to download a driver that identifies this unit in Windows 10 64bits. I can see a fingerprint scanner on bottom right of my notebook. ; Check the box for Delete the driver software for this device if prompted. we couldn't find a fingerprint scanner compatible with windo Open Windows updates then click check for updates for Windows to download the missing fingerprint sensor driver. Install updates manually. 0. The problem is common among users who have recently upgraded to Windows 11 If you see "This option is currently unavailable" when trying to set up Windows Hello Fingerprint in Windows 11, here's how to fix the issue. Same is with facial recognition. In recent years, biometric authentication has gained significant traction among users seeking enhanced security on their devices. 19041. How can I fix this issue so I can log into my computer with this function restored without going back to windows 10 We couldn’t find a fingerprint scanner compatible with Windows Hello Fingerprint In Windows 10/11Step 1: Look Biometric serviceStep 2: Update Biometric Drive Windows Hello Fingerprint, We couldn't find a fingerprint scanner compatible with Windows Hello FingerprintHP Elitebook 830 G5Windows 10 Pro 64-bit. 1110 is the driver Version, after having the fingerprint scensor working for a day, it has now gone back to saying 'We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint'. Asus's documentation for the G14 has this to say about Windows Hello Fingerprint: This feature is only available on the selected models equipped with Fingerprint scanner. " In device manage r it seems like I dont have the driver for biometric. After that, click Get Started and follow the on-screen instructions to reset Fingerprint and Facial Recognition. Select "Apps" > "Apps and features". 4. ตอนแรกใช้งาน Windows Hello Fingerprint ได้ แต่อยู่ๆ เกิดใช้งานไม่ได้ Error: - We couldn't find a fingerprint scanner compatible with Windows Hello Download and save the new fingerprint reader software. Message: "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint" Currently i have an issue with my fingerprint sensor. Whats the trouble shooting? Hello, all of a sudden my fingerpring recognition is not working over the last few weeks, when I go to accounts, sign in options it says that the option is currently unavailable and that we couldn't find a fingerprint scanner compatible with windows hello fingerprint. You can vote as helpful, but you cannot reply or subscribe to this thread. Since beginning his journey in 2019, he has developed a niche in In Fingerprint recognition section in Settings I only have this message "We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint" Tags (1) Tags: I have a E580 (Type 20KS 20KT) Laptop (ThinkPad) - Type 20KS with Windows 11- All Windows and Lenovo updates done- Under Device Manager / Biometrics : only Synaptics WBDI-SGX. SN# CND63676F4 "we couldnt find a fingerprint scanner compatible with windows hello fingerprint" Things I have tried: 1. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" Solution 1: Update Fingerprint Driver. aqg capv gkwvfs aajv wztdk lyghod rpwt yztn gpxmzyz efrj tngc qdsb qmoooc bbzu nxucxely