Assurance wireless customer service If you need help with device unlocking, please contact Assurance Wireless Customer Care at 1-888-321-5880. If the SIM card, charger or battery is damaged, lost, or stolen, the customer must pay $5. If you are working with one of our street representatives, they will assist you. it was a pain, but they did it. Important Service/Product Specific Terms. Assurance Wireless is a provider of California LifeLine, a government assistance program. You can visit their website or call 1-888-321-5880 for assistance . com Press 1 to “move your service from your current phone to a new phone” You will now be transferred to a Customer Care Agent for assistance; Service or use is your agreement to Assurance Wireless Terms & Conditions. Assurance Wireless is a Lifeline Assistance program that offers wireless or wireline discounted service to eligible customers. How long does it take to get approved for Assurance Wireless? The approval process typically takes a few weeks. Need to file or track an Asurion insurance or warranty claim? Have questions about our coverage or company? Get Quick, Convenient answers to your questions. Feb 8, 2024 · Assurance Wireless is a Lifeline Assistance program supported by the federal Universal Service Fund. Assurance Wireless is a federal Lifeline cell phone service provider, offering eligible customers free phones, minutes and data. But don't worry, we're always looking to expand our coverage so check back at a later date to see if your area has been added to our coverage. You will need to renew by the response date on the renewal form or you will lose your Assurance Wireless service. Dec 21, 2023 · Call Assurance Wireless customer service at 1-888-321-5880 to report your lost, stolen, or damaged phone. Dec 22, 2022 · Assurance Wireless. Need Additional Help? Helpful humans are available. Dec 29, 2023 · Call Customer Service: Dial 1-888-321-5880 to contact Assurance Wireless customer service. All phones will work with your Assurance Wireless service. www. Eligible individuals can apply for Assurance Wireless services through their website or by calling their customer service helpline. Box 818 Killeen, TX 76540 Dec 30, 2021 · BELLEVUE, Wash. , Pay-As-You-Go service, message rates are charged when a message is sent or received, regardless of whether it is read, viewed or solicited. @ [protected] and explain the situation of haven't received my new phone and gave all the information of the letter and type of phone model which was a generic cheap phone assurance wireless smartphone and date of letter which was 8,2023 account pin they always manage to b. Keep This Information Handy. The results were that it registered to the towers and was getting lte+ and 5g signals. When calling a number or vm or 611 it goes directly to tmobile customer service support. T-Mobile Essentials, Metro by T-Mobile) may notice lower speeds than other customers due to data prioritization. Contacto. There is a specific set of criteria you’ve got to meet. I'm going to echo Ethrem's advice and agree that if you don't have phone service at all and you know you want to go with a T-Mobile network service, Metro's plan with unlimited talk/text and 5 GB of high speed data that's free with the ACP discount should be much less of a hassle. Apply to Customer Engineer, Customer Service Representative, Technical Support Specialist and more! Contact. Sep 1, 2023 · If the problem persists you can contact the Assurance Wireless customer service to resolve your service issue. on May 23, 2020. Average Assurance Wireless weekly pay ranges from approximately $712 per week for Enrollment Specialist to $2,862 per week for Telemarketer. Dec 12, 2019 · About Assurance Wireless Customer Service Representative at Assurance Wireless. Get customer support for Lifeline medical alert systems. Quality One Wireless is an Assurance Wireless authorized dealer. Address. To ensure financially challenged households stay connected to their world, Assurance Wireless — T-Mobile’s primary Lifeline Assistance brand — will be participating in the federal government’s new Affordable Connectivity Program (ACP). Whether you’re a long-time user or new to the service, there are upgrade choices available to enhance your mobile experience. The program operates primarily online and through phone-based enrollment and support. In this tutorial video, learn step-by-step instructions on how to resolve the Assurance Wireless "No Service" issue. Their knowledgeable and friendly customer service team can help troubleshoot device issues, answer billing inquiries, and provide guidance on using your phone or tablet efficiently. Jun 27, 2023 · Assurance wireless customer service dept. — December 30, 2021 — Everyone deserves access to high-speed internet, regardless of their income. All shipping and handling fees are non-refundable. Dec 16, 2024 · Assurance Wireless is a T-Mobile-owned carrier that offers free phone service through the federal Lifeline Assistance Program and the Affordable Connectivity Program (ACP). See terms (including arbitration provision) and details at assurancewireless. of the customer. SafeLink and assurance will give you a free phone I think tempo will also. Oct 6, 2023 · In essence, comparing Assurance Wireless to other competitors isn’t just about price or number of services offered; it also involves considering factors like network coverage quality, device selection variety, and customer service experience – all directly impacting your day-to-day mobile usage experience! Contact. In this must-watch video, we take a deep dive into the world of exceptional customer service provided by Assurance Wireless. One Lifeline discounted service (landline or wireless) available per household & is non-transferable. Fill out the form or call us at (800) 430-0443 Oct 4, 2023 · Customer Service. Box 818 Killeen, TX 76540 Assurance Wireless is a Lifeline Assistance program supported by the federal Universal Service Fund. These companies give 20 or more gigabytes of ICP data for each month if you combine both benefits. Sep 14, 2023 · You will have to keep the Account PIN and other Assurance Wireless account information ready so that you can tell the customer service team when prompted. The provider’s address is Assurance Wireless, P. If you're on the hunt for a reli Data used for Assurance Wireless’s customer service applications do not count towards customers' usage for this calculation. Assurance Wireless is not currently available in your area. I wouldn’t send a dog to Assurance Wireless. Compare pay for popular roles and read about the team’s work-life balance. Toll-Free Phone Number: You can call the Assurance Wireless customer service number to speak with a representative. CaliforniaLifeLine. [1] Describe the situation: Explain what happened to your phone in clear detail. When account is switched to pay-as-you-go plan & inactive for 60 days, on day 61, account will be closed Contact. Call us toll free 1-888-321-5880. Available Upgrade Options. . Most phone numbers can be transferred to Assurance Wireless. Box 818 Killeen, TX 76540 Contact. Box 818 Killeen, TX 76540 Assurance Wireless reserves the right to change or cancel offers at any time. Lifeline through Assurance Wireless is not available in your area. assurancewireless. Dec 28, 2023 · Learn how to get a replacement phone from Assurance Wireless, a Lifeline Assistance program, if your phone is lost, stolen, or malfunctioning. Customer Service Representative in Lancaster, CA. Click here to complete the Lifeline Annual Certification , or to re-certify by phone call 888-653-9262 from your Assurance Wireless phone. Llámenos al número gratis 1-888-321-5880. Related posts: Contact. woocommerce-product-gallery{ opacity: 1 !important; }</style> May 31, 2018 · You will need to renew by the response date on the renewal form or you will lose your Assurance Wireless service. Access your Assurance Wireless account online by entering your phone number. Contact their customer service for more information. These phones aren’t just handed out to anyone who asks. Assurance Wireless has customer support available around the clock to help users navigate their new devices. To keep your account active, you must use your Lifeline service at least once during any 30 day period by completing an outbound call, purchasing additional data from Life Wireless, answering an in-bound call from someone other than Life Wireless, or by responding to a direct contact from Life Wireless confirming that you want to continue receiving Lifeline services from Life Wireless. Please call Customer Contact. 5. General terms: Customers can use Assurance Wireless service on pay-as-you-go plan after termination of Lifeline service. Learn more here. The fastest way to renew is to call or go online. It's also a commercially-available phone plan available to everyone. Find out how to reach Assurance Wireless by mail, phone, or email for any questions about the Lifeline Program. Reviews. Learn how to apply, check your eligibility, and get exclusive benefits as a loyal customer. I was approved through the national verifier and was told it would take 7-10 days for an approval letter, and 7-10 days for the phone to come in. Monday - Saturday from 5:00 AM to 9:00 PM PST. Assurance Wireless P. ) and customers choosing Assurance Wireless or similarly prioritized plans (e. You can also report your phone online by logging in to your account on the Assurance Wireless website. Dec 28, 2023 · Contact customer service: As soon as you realize your phone is lost, stolen, or malfunctioning, contact Assurance Wireless customer service immediately at 1-888-321-5880. How To Contact Assurance Wireless Corporate Office Headquarters HQ Assurance Assurance Wireless reserves the right to change or cancel offers at any time. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. That’s it! Assurance Wireless is a Lifeline Assistance program supported by the federal Universal Service Fund. Trash!!! Date of experience: April 20, 2024 You can contact Assurance Wireless customer service by phone at 1-888-321-5880 or by mail. The customer service at Assurance… The customer service at Assurance Wireless is an absolute joke. Call: 1-877-858-7463; Visit: www. Assurance Wireless may be able to provide a Master Subsidy Lock ("MSL") code to eligible customers. com. Eligibility Criteria for a Free Phone. · Call: 1-877-858-7463 Assurance Wireless reserves the right to change or cancel offers at any time. Oct 1, 2024 · Assurance Wireless Customer Service Contacts Assurance Wireless is a federal Lifeline Assistance program that provides free cell phones and monthly services, including free talk, text, and data, to eligible low-income individuals in the United States. 3. Uncover why Assurance Wireless is the best company for you. They outsource their support so on top of a language barrier, they hire inept employees who just hang up on you if you don't ask a scripted question. Learn about the eligibility, benefits, and requirements of the program and how to apply online. Be prepared to answer questions about the circumstances surrounding the loss, damage, or Assurance Wireless reserves the right to change or cancel offers at any time. You can call on 1-888-898-4888 to speak with the representative. Follow along as we guide you through tro Contact. If you prefer to contact us using the form on this page, that’s fine, too! It’s fast, easy, and secure, and a Life Wireless representative will get back to you shortly. Please call us at 1-888-898-4888 if you have questions. To help avoid application of this practice, and reduce mobile data consumption, customers can set automatic updating of apps, podcasts and file downloads to run off Wi-Fi (making sure to connect to Wi-Fi to update Jan 17, 2025 · The average Assurance Wireless salary ranges from approximately $24,000 per year for Customer Service Representative to $75,437 per year for Telecommunicator. Once you report your phone, a customer service representative will guide you through the replacement process. I have cancelled the account. <style>. Join the 376 people who've already reviewed Assurance Wireless. Assurance Wireless offers a variety of phone upgrade options to cater to the diverse needs of its customers. Jan 4, 2025 · Assurance wireless took me off my services when I was using it and try to login and the screen comes up blank no way of doing anything on account. PROGRAMA DE TELÉFONOS GRATIS DEL GOBIERNO ¿Qué es el programa Lifeline Assistance? Creado por el gobierno federal en 1985, el programa Lifeline Assistance ayuda a los hogares de bajos ingresos y que sean elegibles proporcionándoles servicio móvil GRATIS, para que puedan seguir conectados con lo que más les importa: la atención médica, sus seres queridos, los servicios gubernamentales y Contact. Find out the eligibility criteria, steps, fees, and online options for phone replacement. Jul 18, 2023 · Finally, if all else fails, the best solution is often contacting Assurance Wireless customer support. Re-Certify Online Through The Texas Lifeline Program Customer must call Customer Service to notify Life Wireless of the lost, stolen, defective or damaged handset, accessory or SIM. Trying to see if unlocked to transfer phone to new service provider since assurance wireless does not like customers and not reapplying for lifeline Aug 17, 2023 · Assurance Wireless has dedicated support agents who can help you retrieve your phone number after verifying your identity. It provides one free government-subsidized phone and service plan per household to eligible customers. By activating your device and service, you agree to the Assurance Wireless Terms and Conditions. Box 818 Killeen, TX 76540 Our friendly customer service agents are ready to assist you Manage Account View your order history, see updates on current orders, and even manage return and warranties all from one convenient location Assurance Wireless provides free cell service to eligible customers through the Lifeline program. Stay updated by monitoring All phones will work with your Assurance Wireless service. Does Assurance Wireless unlock devices with a Master Subsidy Lock (“MSL”)? These devices are not capable of being SIM unlocked. Also, wireless service may experience interruptions due to weather conditions, terrain or gaps in service coverage. Messaging: For our regular non-Lifeline service, e. Assurance Wireless is a Lifeline Assistance program supported by the federal Universal Service Fund. Offer limited to eligible customers residing in selected geographic areas, is non-transferable, and only one wireless or wireline discounted Lifeline service is available per household. Here’s how you can contact Assurance Wireless customer service: 1. Your experience can help others make better choices. Once you enter your number it will analyze to see if it's aassociated Tmobile number when it finds out it's not you get directed to assurance wireless so I hung up. If you are an existing customer, once your Assurance Wireless SIM Card is installed, call us at 1-888-321-5880 to complete the transfer process. Box 5040, Charleston, IL 61920-9907. In order to continue receiving free Lifeline service from Assurance Wireless, you must certify each year and complete Reverification to verify you still qualify for federal Lifeline assistance. Contact. “ I couldn't do the survey the call ended before I could start so I don't know the questions but the customer service was the best I think I have had ever he was polite answered all my questions and it sounds like Assurance Wireless is going to be a great company to switch to and the upgrade is unbelievable but fantastic ! I think I'm gonna Assurance Wireless reserves the right to change or cancel offers at any time. Oct 16, 2023 · Customer Support: Assurance Wireless provides customer support to assist program participants with any questions or concerns. O. The toll-free number can usually be Assurance Wireless reserves the right to change or cancel offers at any time. Box 818 Killeen, TX 76540 Not BBB Accredited. Assurance Wireless requires Arbitration of Disputes unless you opt-out within 30-days of Activation. 0. Should you need to reach our state-of-the-art customer service center, you can do so: Assurance Wireless reserves the right to change or cancel offers at any time. Well, of course it’s been inactive…because no one from Assurance Wireless has been able to help us for weeks. Effective: March 29, 2023. Find out what works well at Assurance Wireless from the people who know best. Condition" cell phone returns Below are comprehensive details about Assurance Wireless’ corporate headquarters, including their address, contact numbers, and a brief overview of the company, along with its major and minor competitors in the telecommunications and wireless service industry. Box 818 Killeen, TX 76540 58 Assurance Wireless Customer Service jobs available in Remote on Indeed. P O Box 5040 Charleston, IL 61920-9907 (888) 321-5880. Assurance Wireless Lifeline offer is available to eligible customers, residing in selected areas, who are approved for Lifeline service, a government assistance program. Assurance Wireless does currently not have physical stands or retail stores where customers can visit. | Read 101-120 Reviews out of 362 Assurance Wireless is a federal Lifeline cell phone service provider, offering eligible customers free phones, minutes and data. They can check your eligibility status and assist you in the upgrade process if you qualify. 00 for each item needing replacement. A bunch of incompetent and LYING customer service reps and supervisors. com Assurance Wireless is a Lifeline Assistance program supported by the federal Universal Service Fund. the new lifeline service is crap (entouch wireless) and doesn't provide phones, so i needed to get them to unlock it. Mobile Phone Service in Mattoon, IL. Whether you have technical or billing issues, this page has the info you need. If you combine both your benefits your ACP and lifeline benefits companies who give the best data plans are safelink Wireless and assurance Wireless and tempo telecom. Box 818 Killeen, TX 76540 Quality One Wireless is an Assurance Wireless authorized dealer. Let’s dive in, shall we? Total household income. I applied to the assurance wireless… I applied to the assurance wireless free phone program. S. Box 818 Killeen, TX 76540 Jun 4, 2023 · Can I keep my current phone number when switching to Assurance Wireless? Yes, you may be able to transfer your existing phone number to Assurance Wireless. See BBB rating, reviews, complaints, and more. i'm using a umx u693cl and this is what i recommend because it worked for me: call assurance wireless 1-833-930-3673 or 611 from the assurance wireless cell phone. Box 818 Killeen, TX 76540 During congestion, heavy data users (>35GB/mo. The Affordable Connectivity Program (successor to the Emergency Broadband Benefit plan) Assurance Wireless is part of the Affordable Connectivity Program, and was created to provide a discount on broadband service to help eligible households stay connected to jobs, critical healthcare services, and virtual classrooms. Check Online Announcements: Occasionally, Assurance Wireless may announce upgrade periods via their website or social media platforms. Assurance Wireless reserves the right to change or cancel offers at any time. g. If you switched to Assurance Wireless from another service provider, please be aware that your renewal due date will not change. Assurance Wireless - Lifeline Free Cell Phone Service. wsheaoc hxbhl odrt tnt nxts lylwjs cgrmgh vkrvhr kbp vkntj inlrb nnhwr rheuqa yfrht arknak